News


New and Improved Bill Pay System

Attention, Members!

We are implementing a new and improved Bill Pay system. The new system is planned to go live on January 24, 2022.

Your saved payees and account information will not transfer over. Please be sure to save or keep copies of these in advance. January 24th, 2022 is the first day you can utilize the new bill pay system. You can access this via your online account. Please give Loudoun Credit Union a call if you have any additional questions or concerns.

The new bill pay system is being changed to improve our member service experience. Please see below for the benefits of the new bill pay system:

  • Quickpay voice payments

  • Cardpay

  • Mobile Billpay API

  • P2P via ACH and Visa

  • Outbound A2A transfers

  • Inter-cu tranfers

  • Recurring payments

  • Donation payments

  • Rush payments

  • Gift payments

  • Multiple Pay from accounts

  • eBill

  • eNotifications

  • Screen reader capability for visionally impaired

  • 18 months of bill payment history

  • Live chat and additional support available